Service Contracts

Service Contracts

Delivering Peace of Mind

Day-in and day-out, you rely on your audio visual equipment to communicate ideas, win new business and help run your enterprise. Once your equipment comes out of warranty, McCann’s industry-leading service programs can deliver the peace of mind you need to focus on your meetings and presentations. You will feel confident knowing your audio visual equipment will perform as designed.

Through our dedicated, toll-free service number and email address, McCann’s certified technicians are on call to perform emergency and non-emergency service for all McCann installed and non-McCann installed systems. As a first step we will attempt to troubleshoot the problem on the phone.

Certified, Prepared, Knowledgeable

All McCann service technicians have industry-recognized credentials and are CTS Certified through InfoComm. To familiarize them with all aspects of your customized equipment, they’re present during the commissioning of your system. To ensure efficient service, each technician is trained on the equipment. They are totally familiar with expected levels of system performance and are armed with all the proper documentation to hit the ground running.

Contacting the Service Department

When contacting our Service department please provide as much detail as possible about your service request or problem, indicating when you would like the service performed. This will better enable us to assist you. You may also review some basic troubleshooting FAQ’s which may resolve your problem without the need to send a service technician.


Service Department Contact Info:

Toll Free: 1-888-346-9797


Recent News
  • Century21 – The Outlet Collection, Jersey Gardens


    Century 21 Department Stores opened a new concept store at The Outlet Collection, Jersey Gardens. This new location greets you with an incredible experience as Tekumi LED spans the entire front entrance. A communication tool; this visually stimulating LED experience gives retailers such as Century 21 new ways to interact with consumers.

  • Thomas Treichel named SVP of Operations; McCann Systems New England

    Thomas Treichel named SVP of Operations; McCann Systems New England

    McCann Systems is looking forward to working with Tom Treichel. Tom is a veteran in the audiovisual industry and we are extremely excited to have him as part of our team. In this role Tom will focus on operations and technology strategies for our New England office. His commitment and experience in this field will help to keep McCann Systems at the forefront of the rapidly growing audiovisual industry.

  • Josh Bittner named SVP Sales, McCann Systems New England

    Josh Bittner named SVP Sales, McCann Systems New England

    McCann Systems is looking forward to working with Josh Bittner. Josh, a veteran in the audiovisual industry will be heading up our New England office. Josh will be leading the New England team, focusing on accounts from Stamford to Boston as well as national and international accounts.

    “I am very excited to become part of the McCann team. I look forward to working in this strategic, driven, technically sophisticated operation” says Josh. As Senior Vice President of Sales, Josh brings his extensive experience and leadership capabilities to McCann.