McCann Systems: Your Single-Source Audiovisual Provider

In addition to our turnkey design-build services, we are recognized for our audiovisual design consulting services. We will initiate a needs analysis, assess the space, the workflow, and other parameters to determine what facilities and equipment are best tailored to your day-to-day operations. Throughout the planning process, McCann consultants manage expectations while your project manager updates you with any developments and also the status of your project .When all is said and done, our industry-leading reputation rides on your satisfaction.

Creating the Bid Package

When corporate policy requires a bid process, we will generate a carefully considered equipment list and a real world budget. Our in-house engineering, design, and drafting specialists will develop all construction drawings and documentation. The package will be complete and ready to be put out for bid.

Why We Excel

Our design consulting services are far more advanced than those available from conventional audiovisual design firms. At McCann Systems, we are able to leverage our design build experience to push the technology envelope.

Totally immersed in end-to-end audiovisual creation, we know what’s feasible and what’s not. With our finger on the pulse of technology, we are always kept ahead of the curve on the latest developments in equipment and practices.  This, coupled with over a decade of experience, allows us to design a system which not only suits your present needs, but is also futureproof and ready for expansion and upgrades.  And because we design and build, our drawing packages are more precise than you’d get from a typical audiovisual design consulting company.

A Word About Independence

As independent consultants, we are free to specify the equipment best suited to your project. We are not allied with any single manufacturer or brand. Dedicated solely to client needs, you will always get the equipment recommendation that is best for your project.

Working directly with you, your architect, your builder, and/or designer, McCann will transform your audiovisual vision into a working reality. It begins with a thorough needs assessment where we will determine the environment and will identify all significant aspects by analyzing workflow usage patterns and other criteria.

From the outset, a project manager, dedicated to your satisfaction, will be thoroughly familiar with all details, timelines, budgets, and expectations of your project. As your project manager closely monitors every step of the project from concept through completion, you will be kept as an integral part of the process with continuous updates and open lines of communication.  Your turnkey audio visual solution will be installed on-time and on-budget.

End-to End Responsibility
  • Estimating and Value Engineering
  • Design, Engineering and Architectural Planning
  • Warehousing and Staging
  • Fabrication and Testing in our facility
  • On-site Installation, System Calibration and Testing
  • Commissioning
  • Warranty and Training
Engineering and Documentation… the Complete Package

Following a needs assessment, estimating and value engineering study, we’ll determine a cost-effective budget. Our in–house specialists will create connectivity and block diagrams, facility plans, engineering drawings and other necessary documentation.

Programming… Another In-House Technical Service

Few audio visual design build firms boast an in-house programming department. At McCann, we create our own macros and write custom code so your audiovisual devices and GUI’s are intuitive and user-friendly. Our own programming department means we can expedite the tailored solutions that have built our reputation for design build excellence.

Staging, Fabrication and Assembly… Carefully Choreographed to Eliminate Delays

We will acquire the equipment best suited to your needs and then build the racks, wire, assemble and test the system in our facilities. This carefully choreographed scenario minimizes on-site delays and delivers documentation and a system primed and ready for smooth installation.

Installation by Professionals

Our professional, technical installers manage the on-site equipment installation and system calibration processes. Following installation, our specialists will test your system end-to-end to assure it meets manufacturer specifications and operates as designed.

Final Systems Commissioning and Training

Once you are totally satisfied and sign off on the installation, we will train your staff and provide your personnel with operational manuals and a handy, quick-start reference guide.

An Unprecedented Warranty

McCann Systems will warranty parts and labor for a full year, even if the manufacturer’s warranty calls for a shorter duration. That’s unprecedented in this industry and an indication of how strongly we stand behind our design build projects from end-to-end.

Delivering Peace of Mind

Day-in and day-out, you rely on your audiovisual equipment to communicate ideas, win new business and help run your enterprise. Each installation is warrantied for 12 months from the date of completion and once your equipment comes out of warranty, McCann’s industry-leading service programs can deliver the peace of mind you need to focus on your meetings and presentations. You will feel confident knowing your audiovisual equipment will perform as designed.

Through our dedicated, toll-free service number and email address, McCann’s certified technicians are on call to perform emergency and non-emergency service for all McCann installed and non-McCann installed systems. As a first step, your service contract includes unlimited phone support with one of our certified technicians or engineers.  If the problem persists, a member of our service team will be dispatched to your site, often within one business day.

Certified, Prepared, Knowledgeable

All McCann service technicians have industry-recognized credentials and are CTS Certified through InfoComm. To familiarize them with all aspects of your customized equipment, they’re present during the commissioning of your system. To ensure efficient service, each technician is trained on the equipment. Thoroughly educated with expected levels of system performance, our technicians are armed with all of the proper documentation to hit the ground running.

Contacting the Service Department

When contacting our Service department please provide as much detail as possible about your service request or problem, indicating when you would like the service performed. This will better enable us to assist you. You may also review some basic troubleshooting FAQ’s which may resolve your problem without the need to send a service technician.

Service Department Contact Info:

Toll Free: 1-888-346-9797
service@mccannsystems.com 

Audiovisual Technical Staffing

There are a number of scenarios in which McCann’s audiovisual specialists can meet your staffing needs. If you have an existing audiovisual department and key personnel are unavailable for a presentation, call us.  When your staff needs tech assistance for a major presentation, we can be there.  Perhaps you’re staging a trade or consumer event, in or out of town, and want to be sure all equipment is setup on time and operates flawlessly, we will handle it.  Utilizing our design build experience and in-house, certified technicians, McCann is the answer to your technical staffing needs.

Audiovisual Equipment Rental

Leveraging our broad design build experience as a foundation, McCann Systems offers a wide array of the latest audio visual equipment for rental. With our own delivery team ensuring that the equipment arrives on time and in perfect operating condition, we are able to provide LED projectors, video conferencing systems, flat panels, audio components, or any other audio visual equipment or system with the confidence that your audiovisual rental equipment will be the least of your worries.  Should you need a special audio visual system designed, our in-house design group can create virtually any arrangement for your venue.

Rental Support Services

If you need additional services, McCann Systems can provide technical staffing to accompany your rental. Depending on your needs, our specialists will arrive well before your event to prepare the space, evaluate power and attend to other essentials. They will setup the systems and when necessary train your employees on the equipment. If you like, we can supply staffing for either on-site or off- site venues. And if a short term rental turns into a long term need, we work with you to accomplish your goals.